Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Clean room
Easy accessibility
Cigarette smoke smell
Language barrier
7.0/10
Very good
Rooms
6.2
Location
9.0
Service
6.6
Dining
6.3
Guest reviews
7.0/10
based on 5 reviews
7.1
7.1/10 based on 718 reviews
James
United States of America,
February
2025
7.6/10
I stayed here for a conference, and it was very accessible from Kansai University, just a quick train ride away. The hotel is in front of the station, making it easy to find, and I appreciated that I could slightly open the window for fresh air. However, the room had a strong smell of cigarette smoke, which was quite unpleasant, even though it was clean overall.
Rooms
6.0
The room was clean but reeked of cigarette smoke. Despite this, it was well-maintained.
Service
7.0
The staff was friendly, though communication could be challenging due to language barriers.
Location
9.0
The location is excellent, located right across from a train station, making it very convenient for travel.
Dining
Facilities
Clean room
Cigarette smoke smell
Thomas
United States of America,
February
2025
6.4/10
My stay at this hotel was quite an experience. The location made it easy to catch trains to my conference, and the views of the park were lovely. However, I found the rooms to be quite dated, and the smell of cigarette smoke was hard to ignore. While the service was generally okay, it was frustrating that some of the rules were communicated poorly. Overall, it was a decent stay but definitely not without its quirks.
Rooms
6.0
The rooms varied, with one feeling quite old and another showing some signs of renovation. Both were fairly spacious but the bathrooms were quite cramped.
Service
5.0
The service at the hotel was hit or miss; housekeepers did their job but communication at the front desk could be confusing due to language barriers.
Location
9.0
The hotel is conveniently located right in front of Minamisenri station, making it easy to reach Kansai University in just a few minutes.
Dining
5.0
I didn't eat at the hotel's restaurant, but there seemed to be nearby options; breakfast could definitely use some variety.
Facilities
7.0
The hotel had basic facilities, including a coin laundry that was quite useful during our stay.
Bob
United States of America,
November
2024
7.0/10
I recently stayed at this hotel for a conference and while it’s very accessible from Minamisenri station, the room had a significant smell of cigarette smoke that was hard to overlook. The cleanliness was good, but the small size of the rooms is typical for Japan. Overall, it's a convenient spot for business, but the smoking issue was a big drawback for me.
Rooms
6.0
The room was very clean but small, with a lingering smell of cigarette smoke.
Service
7.0
Service was adequate, but the staff's English could use some improvement.
Location
9.0
The location is very convenient, right in front of the train station making it easy to access the Kansai University.
Dining
7.0
I didn't eat at the hotel restaurant, but it was clean and inviting.
Facilities
6.0
Basic facilities are available, with an adjacent park for some outdoor activities.
Clean rooms
Cigarette smoke odor
Joyce
United States of America,
September
2024
7.4/10
I stayed at this hotel while attending a conference at Kansai University, and its accessibility via train was a highlight. The rooms were generally clean but had a persistent cigarette smell that detracted from the experience. The staff was accommodating, but I encountered some confusing policies regarding non-smoking rooms. Overall, it was a decent place to stay, but some improvements could make it better.
Rooms
6.0
The room was clean, but the overwhelming smell of cigarette smoke was unpleasant. While I appreciated being able to open the window, the air from the air conditioning felt stale. I would rate the comfort a 6.
Service
7.0
The staff was friendly and helpful, though I found communication a bit challenging due to language barriers, especially regarding some of their policies.
Location
9.0
The location is excellent, right across from the Minamisenri station, which made traveling to the conference very easy. There's also a lovely park nearby.
Dining
7.0
I didn't eat at the hotel restaurant, but it seemed like there were good options nearby.
Facilities
8.0
The hotel offered a coin laundry, which was a handy feature during my stay.
Kate
United States of America,
September
2024
7.2/10
I had my first trip to Japan and stayed at this hotel, which I found to be clean and well-maintained. The rooms were a bit compact, typical of Japanese hotels, and the furnishings were quite basic. I appreciate the nearby parks for some outdoor exercise, but I was disappointed with the lack of Wi-Fi options and strange smoking policies. Overall, a decent choice for a short stay, especially for business travelers.
Rooms
7.0
The room was compact but clean, similar in size to a college dorm. The mattress was quite firm, and the bathroom was very tiny. The Ethernet connection was available, but Wi-Fi wasn't clearly accessible.
Service
7.0
The staff were helpful, but I found some language barriers with communication. They were accommodating regarding room cleaning.
Location
9.0
The location was convenient with easy access to the Minamisenri station and several parks for jogging. It’s great for those attending events at Kansai University.
Dining
Facilities
6.0
The hotel had basic facilities including a coin laundry, which was a plus. However, I wasn’t satisfied with the Wi-Fi situation.
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